These Terms of Use ("Terms") form a binding legal agreement between you and RIVEL Companies International LLC, a Wyoming limited liability company ("RIVEL," "we," "us," "our"), and govern your access to and use of our websites, web applications, APIs, and related services (collectively, the "Services"). By creating an account, accessing, or using the Services you agree to these Terms.
If you do not agree, do not use the Services.
Contact: info@rivelcompanies.com
01Who we are
The Services are provided by:
- Legal name: RIVEL Companies International LLC
- Entity type: Limited Liability Company (LLC)
- Jurisdiction: State of Wyoming, United States of America
- Date of formation: May 18, 2026
- Wyoming Secretary of State filing ID: 2026-001980388
- Principal office & mailing address: 5830 E 2nd St, Ste 7000 #35827, Casper, WY 82609, USA
- Registered agent: Republic Registered Agent LLC, 5830 E 2nd St, Ste 7000, Casper, WY 82609, USA
- General contact: info@rivelcompanies.com
- Legal contact: legal@rivelcompanies.com
02Eligibility
You must be at least:
- 13 years old to use the Services (or 16 where required by local law), and
- able to form a legally binding contract in your jurisdiction.
If you use the Services on behalf of a company or organization, you represent you have authority to bind that entity and these Terms apply to that entity.
03Accounts and access
You may need an account to use parts of the Services.
You are responsible for all activity under your account and for keeping your credentials secure.
You agree to provide accurate information and keep it updated.
We may suspend or terminate accounts that violate these Terms or create risk for the Services or others.
04The Services (what we provide)
RIVEL provides software and tools that may include:
- planning and execution features (tasks, missions, OKRs, sprints, notes, dashboards),
- wellbeing-style tracking features (e.g., reflections, habits, SEECS-style signals),
- AI-assisted features (drafting, summaries, suggestions, “next actions”),
- file uploads and storage,
- optional integrations with third-party services.
We may add, modify, or discontinue features at any time.
05Beta and experimental features
Some features may be labeled beta, experimental, or preview. These features:
- may not be fully reliable,
- may change without notice,
- may have limited support,
- may be removed.
You use beta/experimental features at your own risk.
06AI-assisted features
The Services may include AI-assisted capabilities.
You understand and agree:
- AI outputs may be inaccurate, incomplete, or inappropriate.
- You are responsible for reviewing outputs before relying on them.
- Do not use AI outputs as the sole basis for decisions involving health, legal, financial, or safety matters.
- No professional advice: RIVEL does not provide medical, legal, financial, or other professional advice.
07Your content and uploads
A) Your content
“User Content” means any content you submit to the Services, including text, notes, files, uploads, and other materials.
You represent you have the rights to submit your User Content and that it does not violate laws or third-party rights.
B) Ownership
As between you and RIVEL, you retain ownership of your User Content.
C) License to operate the Services
You grant RIVEL a limited, worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, and display your User Content only as necessary to provide, secure, and improve the Services, including to generate outputs you request using AI-assisted features.
D) Removing content
You can delete certain User Content through the Services (where supported). Backups may persist for a limited period for security and disaster recovery.
08Acceptable use (what you may not do)
You agree you will not:
- use the Services for illegal, harmful, or fraudulent activity,
- attempt to gain unauthorized access to accounts, systems, or data,
- interfere with or disrupt the Services (including bypassing rate limits or security),
- upload malware or malicious code,
- use the Services to infringe intellectual property rights,
- harass, abuse, defame, or threaten others,
- reverse engineer or attempt to extract source code except where permitted by law,
- scrape or harvest data from the Services without permission,
- use the Services to generate or distribute content that is unlawful or violates others’ rights.
We may remove content or restrict access if we believe there is a violation or risk.
09Intellectual property (RIVEL content)
The Services, including software, designs, text, graphics, logos, and all related intellectual property, are owned by RIVEL or its licensors and are protected by law.
You may not copy, modify, distribute, sell, or lease any part of the Services unless we give you written permission.
10Third-party services and integrations
The Services may integrate with third-party services (e.g., calendars, email, CRMs, payment providers). Your use of third-party services is governed by their own terms and policies.
RIVEL is not responsible for third-party services, their availability, or their practices.
11Subscriptions, fees, billing, and refunds
A) Plans
RIVEL offers a free tier (Creator OS) and paid subscription tiers (Operator OS, Business OS, and Business OS · Vertical). Plan features, limits, and pricing are described on our pricing page and presented at checkout. The plan you select governs your usage rights.
B) Payment processor
Payments are processed by Stripe, Inc. By providing payment information you authorise us (and Stripe) to charge the applicable fees, taxes, and renewal amounts to your chosen payment method. We do not store full card numbers; payment details are handled directly by Stripe.
C) Billing cycle & renewals
- Monthly plans renew every month on the same calendar day you subscribed.
- Annual plans renew every twelve (12) months on the anniversary of subscription.
- You authorise us to charge the renewal amount to your payment method on file until you cancel.
- You can cancel renewal at any time from your account settings; cancellation takes effect at the end of the current billing period.
D) Taxes
Stated fees are exclusive of any applicable sales tax, VAT, IVA, withholding tax, or similar government-imposed taxes, which will be added where required by law and shown at checkout.
E) Refunds & cooling-off period
Unless required by mandatory law (e.g., the 14-day cooling-off right under EU Consumer Directive 2011/83/EU for consumers, or analogous statutory rights in other jurisdictions), fees are non-refundable, including for partial billing periods and unused capacity.
- EU/EEA consumers: you may withdraw from a subscription within 14 days of purchase by emailing legal@rivelcompanies.com. If you have begun using the Services during the cooling-off period, we may charge a pro-rated amount for actual usage.
- Material service failure: if we fail to deliver the Services in a material way, contact us at legal@rivelcompanies.com and we will work with you in good faith to provide a remedy (which may include a refund, service credit, or extension).
F) Price changes
We may change pricing for paid plans with at least thirty (30) days' prior notice sent by email or in-app. New pricing applies at your next renewal. If you do not agree, you can cancel before the renewal date.
G) Per-seat tiers
For Business OS · Vertical (per-seat pricing), the subscription is billed for the number of seats specified at activation, with a minimum of three (3) seats. You may add seats at any time (pro-rated for the current period); seat reductions take effect at the next renewal.
H) Failed payments
If a charge fails, we will retry collection over a short period and notify you. If payment cannot be completed, we may downgrade your account to Creator OS (free) and suspend paid features until the balance is paid. We will not delete your data solely due to a failed payment for at least sixty (60) days after suspension.
12Cancellation and termination
A) You may stop using the Services at any time.
If you have a paid plan, you can cancel renewal (if available). Access may continue until the end of the paid period.
B) We may suspend or terminate access
We may suspend or terminate your account if you violate these Terms, create risk, or if required by law. We may also discontinue the Services with reasonable notice where feasible.
C) Effect of termination
Upon termination:
- your right to use the Services ends,
- certain provisions survive (e.g., IP, disclaimers, limitation of liability, indemnity).
13Disclaimers
The Services are provided “as is” and “as available.”
To the maximum extent permitted by law, RIVEL disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
RIVEL does not warrant that:
- the Services will be error-free or uninterrupted,
- AI outputs will be accurate or reliable,
- content or data will always be available without loss.
14Limitation of liability
To the maximum extent permitted by law:
RIVEL will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or goodwill.
In all cases, RIVEL’s total liability for any claim relating to the Services will not exceed the amount you paid to RIVEL for the Services in the 12 months before the event giving rise to the claim (or US$100 if you have not paid any amounts), whichever is greater.
Some jurisdictions do not allow certain limitations, so some of these may not apply to you.
15Indemnification
You agree to indemnify and hold harmless RIVEL from and against claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from:
- your use of the Services,
- your User Content,
- your violation of these Terms,
- your violation of any law or third-party rights.
16Copyright and takedowns (DMCA-style)
If you believe content in the Services infringes your copyright, contact info@rivelcompanies.com with:
- identification of the copyrighted work,
- the content you believe infringes,
- your contact information,
- a statement of good-faith belief,
- a statement, under penalty of perjury, that the information is accurate and you are authorized to act.
We may remove or restrict access to allegedly infringing content and may terminate repeat infringers where appropriate.
17Governing law and disputes
A) Governing law
These Terms are governed by, and construed in accordance with, the laws of the State of Wyoming, United States of America, without regard to its conflict-of-law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
B) Informal resolution (mandatory first step)
If a dispute arises, you and RIVEL agree to first attempt in good faith to resolve it informally by emailing legal@rivelcompanies.com with a written description of the dispute. We will work with you in good faith for at least sixty (60) days before either party may pursue formal proceedings.
C) Venue & jurisdiction
Subject to Section 17(D), any claim or dispute arising out of or relating to these Terms or the Services that is not resolved informally shall be brought exclusively in the state or federal courts located in Natrona County, Wyoming, and the parties consent to personal jurisdiction and venue in those courts.
D) Mandatory consumer rights preserved
Nothing in this Section limits any mandatory rights you may have under the law of your country of residence as a consumer. EU/EEA consumers may always bring proceedings in the courts of their member state of residence, and the laws of that member state govern to the extent that they grant more protective consumer rights than Wyoming law. Mexican consumers retain rights under PROFECO and the LFPDPPP.
E) Class-action waiver
To the extent permitted by applicable law, disputes will be resolved on an individual basis only; class actions and consolidated proceedings are waived.
18Changes to these Terms
We may update these Terms from time to time. If changes are material, we will provide notice (e.g., in-app or email notice) and update the “Last updated” date. Continued use after the effective date means you accept the updated Terms.
19Contact
Questions about these Terms:
- Email: legal@rivelcompanies.com
- General: info@rivelcompanies.com
- Mail: RIVEL Companies International LLC, 5830 E 2nd St, Ste 7000 #35827, Casper, WY 82609, USA