What kind of businesses do you work with?

Businesses that already generate revenue but still run on manual processes: clinics, wellness studios, boutique hospitality, professional practices, agencies, and retail with a physical store. We already have tested operating models for clinics, studios, practices and agencies, and we build a new one in two weeks when a sector needs it.

How long does implementation take?

90 days from signing. The first two weeks are diagnosis and design. The remaining 75 days we build the pieces, connect them, and train your team to run the system.

Do we need technical knowledge to work with you?

No. We build the system and we train your team to use it. If your people already manage WhatsApp and Excel, they can run it.

Yes. End-to-end encryption, secure API integrations, role-based access, and data minimization by default. The platforms we connect comply with GDPR and your sector's security standards.

What ROI can I expect?

The main return is operational: the owner stops being the bottleneck, the team scales without hiring more people, and the business becomes visible and predictable. Revenue metrics vary by sector and starting point. We measure them in the initial diagnosis.

RIVEL Strategy Lab

We find where growth breaks.
Then we install the system that fixes it.

We work with businesses that already generate revenue but still run on manual processes. We install the whole operating system so the owner stops being the bottleneck.

DemandSalesOperationsControl

Start the leak check

Explore Services

001

who we are

RIVEL Strategy Lab is the team that installs RIVEL OS inside a company that is already working. Eight businesses run on it today, across five sectors: aesthetic clinics, wellness, education, hospitality and professional services.

002

values

Why RIVEL Strategy Lab?

We are not an agency and we are not software. We are the team that builds the operating system of your business, trains the people who will run it, and steps back while it is running. You go back to deciding instead of executing.

01

A system, not separate pieces

We do not sell software or consulting hours. We build the whole thing: CRM, website, scheduling, marketing and reports, connected to each other.

02

Run by your team, not by you

We train your people so the system runs without you inside it. If you have to keep operating for it to work, we did not do our job.

03

A model already proven in your sector

We arrive with the operating model that already fits your industry (clinics, studios, practices, agencies) and tune it to your business. Template speed, custom fit.

003

capabilities

The pieces that hold demand, sales, operations and control

CRM and sales pipeline. Lead capture, follow-up and closing in one place. Scoring rules, automatic reminders and live reports.

Multi-channel lead capture

Visual pipeline and automation

Reports you can act on

Website and acquisition. A site built to convert, forms wired into the CRM, and the SEO base so organic search brings you people you did not pay for.

Scheduling and bookings. Booking connected to your team and your services. Confirmations, reminders and empty slots filled without anyone chasing them.

Marketing and sequences. Email, retention and campaigns connected to the CRM. Nobody falls through the cracks between one visit and the next.

Reports and the monthly review. Your business metrics in a single dashboard, and one meeting a month with your team to adjust priorities.

Your data. Your business. Under control.

End-to-End Encryption

Secure API Integrations

Role-Based Access Control

Data Minimization

004

process

How we deliver

Diagnosis in two weeks, 90 days of implementation, and a business review every month. The same loop for every sector.

01

Direction and state (week 1-2)

We map where you want the business to go and where it actually is: operation, team, tools, and the point where the owner becomes the bottleneck.

Decision

We choose the operating model for your sector and decide what gets built, in what order, and what we deliberately leave out.

02

03

Execution (day 15-90)

We build the pieces, connect them, and train your team to run the system.

Evidence

We measure against the numbers you started with, refine the workflows, and leave the system running in production.

04

05

Learning

A business review every month: what the numbers changed, what we adjust, and what comes next.

005

case studies

Real cases

Each number belongs to the business named beside it and covers the first 90 days after the install. The 24/7 is not a measured change: it is how the system is configured. Open each case to see how its figures were measured.

Dra. Belsa, BELSA Estétic Clinic, Barcelona

BELSA Estétic · Aesthetic Medicine Clinic (Barcelona)

They ran patients through WhatsApp and Excel. In 90 days: a website that converts, a patient CRM, online scheduling and lead capture that no longer depends on anyone remembering.

View full case

+40%

online bookings

+25%

conversion rate

3x

site engagement

Casa KiGua · Yoga Studio (Cancún)

A boutique studio with a real community and fully manual management. We installed Studio OS: online booking, digital memberships and lead capture from social, without hiring anyone.

View full case

+38%

online bookings

-62%

admin work

4x

work per person

Véora, premium aesthetic clinic in Cancún

Véora · Premium Aesthetic Clinic (Cancún)

A high-ticket clinic with no patient traceability and no pipeline. We installed the clinic operating model: patient CRM, automatic scoring and a business review every month.

View full case

3x

faster response

+40%

appointments

24/7

first response

006

integrations

The tools we connect

Talk to RIVEL

HubSpot

Salesforce

Zoho

Mailchimp

ActiveCampaign

Zapier

OpenAI

Cloud AI

Make

Custom APIs

HubSpot

Salesforce

Zoho

Mailchimp

ActiveCampaign

Zapier

OpenAI

Cloud AI

Make

Custom APIs

Pipedrive

Monday

Copper

Close

Klaviyo

Marketo

Brevo

ConvertKit

N8N

Customerio

Pipedrive

Monday

Copper

Close

Klaviyo

Marketo

Brevo

ConvertKit

N8N

Customerio

Pabbly

Workato

Anthropic

Vertex

Azure

Hugging

Intercom

Drift

Crisp

LiveChat

Pabbly

Workato

Anthropic

Vertex

Azure

Hugging

Intercom

Drift

Crisp

LiveChat

Your operating system does not start from scratch. We connect the tools you already use, or the ones that fit your sector best, into a single coherent architecture.

007

testimonials

What founders say

Elisabet Arpa

Founder, Dantapura

Before, the clinic lived in my WhatsApp. Now the system manages patients and I get to make decisions again.

View full case

Consolación Sánchez

Founder, BELSA Estétic · Barcelona

We went from managing patients in WhatsApp and Excel to a full operating system. The team finally trusts the data, and that is what changed everything.

View full case

Dra. Fernanda Suárez

Founder, Véora · Cancún

In 90 days we went from improvising every week to a business review with real numbers. That is when everything changed.

View full case

Dr. Marc Vergés

Founder, Wellness Kliniek · Barcelona

The change was not technological, it was cultural. The team understood that measuring is not bureaucracy, it is the only way to improve.

View full case

Wellness Kliniek Barcelona testimonial cover

Dra. Alejandra Aguirre

Founder, Casa KiGua · Cancún

We had community and reputation. RIVEL gave us the system to scale them without hiring more people.

View full case

008

start

See the leak first. Price comes after.

The public door is a free diagnosis. After that, the work is Demand, Revenue, or Scale. We write the order in two business days. The price lives in the proposal. Zero retainer to start.

Leak check

The public door. Free. No retainer to start.

Free

What you get before we talk money:

Eight taps. An itemised estimate of what the business leaks every month.

The result before we ask for your email.

A written diagnosis in two business days: the order, the first move, and when the answer is not us.

If we work together after that, the price lives in the proposal. Not on this page.

Start the leak check

Demand Engine

Predictable leads

Priced in the proposal

What's included:

Setup Meta Ads + Google + tracking

Landing page CRO

Creative Pack (6 assets/mo)

Weekly scorecard + WhatsApp scripts

Monthly strategy session

Start with Demand

Revenue Engine

More leads become clients

Priced in the proposal

The team behind RIVEL

Ángel Vallejo

Founder & CEO

Marc Grifo

Creative Partner · Olivera Project

Paulina Gonzáles

Operations Lead

010

FAQs

We find where growth breaks.
Then we install the system that fixes it.

Why RIVEL Strategy Lab?

The pieces that hold demand, sales, operations and control

How we deliver

Real cases

The tools we connect

What founders say

See the leak first. Price comes after.

The team behind RIVEL

Frequently asked questions

Stop being the bottleneck
of your own business.

We find where growth breaks.Then we install the system that fixes it.

Why RIVEL Strategy Lab?

The pieces that hold demand, sales, operations and control

How we deliver

Real cases

The tools we connect

What founders say

See the leak first. Price comes after.

The team behind RIVEL

Frequently asked questions

We find where growth breaks.
Then we install the system that fixes it.